Terms and Conditions

 

Your statutory rights are not affected by any of the following Terms and Conditions.

Ordering Online from Rumours Boutique we want you to feel comfortable using your credit card to buy from our site.

Our online shop is 100% safe and secure and does not compromise your credit card information.

We use PayPal to process your transaction through their secure servers.

Priced goods are charged at the price shown on the product pages on the date the customer places the order.

Prices are correct at time of publication.

Errors and omissions are excepted.

Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped.

If you are not satisfied with the goods or they are not as ordered and they have not been worn, please email us at sales@rumoursboutique.co.uk within fourteen days of receipt and we will issue you with a full refund.

We will exchange items if they are faulty on delivery and we are notified within 14 days of receipt.

All products to be returned must be carefully repackaged in their original packing.

Return postage, will not be refunded unless the goods are faulty.

Complaints If we should receive a complaint about any part of our service, by phone, e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially and effectively.